Source: HIT Consultant

Contactless payments were on the rise even before COVID-19 hit. But now, health systems should see them as essential. Consumers are increasingly wary of touching a credit card terminal that others have used, a perfect conduit for spreading germs. For consumers, text payments serve as a convenient contactless way to pay, but there are other unique benefits when this method of payment is applied in a healthcare setting.

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Here is a look at how text payments can fit into a health system’s revenue cycle management (RCM) and patient engagement strategies.